Refund and Cancellations

 This Refund & Cancellation Policy explains the terms applicable when you use the services of HS Reservations. By using our website or services, you acknowledge and agree to the terms outlined below.

1. Nature of Our Services

HS Reservations is an independent customer support and travel assistance service.
We do not directly sell flights, process payments for third-party bookings, or control third-party provider policies unless explicitly stated.

Our role is limited to assisting users with service-related information and connecting them with verified third-party providers or partners where applicable.

2. No Direct Refunds by HS Reservations

HS Reservations does not collect payments for third-party services unless explicitly mentioned. Therefore:

• We do not issue refunds for third-party services
   
• We do not process cancellations or changes for third-party providers
   
• We do not control refund eligibility
   

All payments, cancellations, changes, and refunds are handled exclusively by the third-party provider or partner used to complete the service.

3. Third-Party Policies

Refund and cancellation eligibility depends on:

• The provider’s service rules and terms
   
• The partner’s policies and conditions
   
• The type of service selected (refundable or non-refundable, if applicable)
   

Users must review and accept all applicable third-party policies before proceeding with any service confirmation.

4. Service Fees (If Applicable)

If HS Reservations charges a separate service or assistance fee (where permitted by law), such fees:

• Are for consultation, assistance, or support services only
   
• Are non-refundable once the service has been provided
   
• Will be clearly disclosed prior to any payment
   

5. Provider-Initiated Changes or Cancellations

HS Reservations is not responsible for:

• Provider schedule changes
   
• Service delays or cancellations
   
• Unavailability or disruptions caused by third parties
   

In such cases, refunds, credits, or rescheduling options are determined solely by the third-party provider.

6. Chargebacks and Disputes

If you believe you were charged incorrectly by a third-party provider, you must contact that provider or your payment institution directly.

Initiating chargebacks against HS Reservations for services completed through third-party providers may result in denial, as we may not be the merchant of record for such transactions.

7. Customer Responsibilities

You are responsible for:

• Reviewing refund terms and cancellation policies before proceeding
   
• Providing accurate personal and service-related information
   
• Contacting the appropriate provider for cancellations, changes, or refund requests
   

8. Limitation of Liability

To the maximum extent permitted by law, HS Reservations shall not be liable for any losses, damages, or expenses arising from cancellations, refunds, disputes, or third-party actions handled by external providers.

9. Policy Updates

We reserve the right to update this Refund & Cancellation Policy at any time.
Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have any questions regarding this Refund & Cancellation Policy or our assistance services, please contact us:

HS Reservations
📧 abdulkhalidk44@gmail.com
🌐 https://hsreservation.com